Privacy Policy

Last updated: [10-30-2023]

This Privacy Policy outlines how [Awakndland] ("we," "us," "our") uses and protects any information that you provide to us when using our website www.awakndland.com. We are committed to ensuring that your privacy is protected. Tap or click to expand any of the below sections.

1. Information We Collect:

We may collect the following information:

  • Name
  • Contact information, including email address and, in some instances, telephone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys, offers, or competitions
  • IP address
  • Information connected with reviews you leave on our website
  • Your marketing communication preferences
  • Details of the device with which you transact with us
  • Your purchase history with us
  • Your browsing history on our website

We use different methods to collect data from and about you, including your use of our website, filling in forms, or corresponding with us by post, phone, email, or otherwise. We may also collect data through the use of cookies. To the extent permitted by applicable law, we may receive additional information about you from third-party service providers and partners, and combine it with information we have about you to enhance the service and marketing that you receive from [Awakndland].

2. How We Use Your Information:

We require this information to understand your needs and provide you with a better service for:

  • The adequate performance of the contract between you and us for us to provide our services
  • Customer service and resolution purposes
  • Internal record-keeping
  • Improvement of our products and services
  • Sending promotional emails about new products, special offers, or other information
  • Market research purposes
  • Customizing the website according to your interests
  • Sending you relevant, personalized communications by post in relation to updates, offers, services, and products
  • Fraud detection and prevention, and enhancing safety on our website and app

We have a legitimate interest in obtaining and using the information to provide and improve the service and marketing you receive from [Awakndland]. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by emailing us at info@awakndland.com.

3. Who We Share Your Information With:

In order to provide our services, we may need to provide your information to our trusted third-party partners, including:

  • Our fulfillment partners to process and complete your order
  • Our marketing partners to offer you services and products that may be of interest to you
  • Our technology partners to provide a safe and secure site and improve the performance and relevance of our site to you
  • Our professional services partners to comply with our legal obligations

We will cooperate with all third parties to enforce their intellectual property or other rights and with law enforcement requests from within or outside your country of residence. Where you have consented, we may share your data with competition and brand partners. We may need to transfer your data to trusted third-party partners in countries outside of the EU to complete the activities listed above, ensuring compliance with all relevant data protection legislation in the EU.

4. Security:

We are committed to ensuring your information is secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online to prevent unauthorized access or disclosure.

5. How We Use Cookies:

A cookie is a small file that asks for permission to be placed on your computer's hard drive. Cookies help analyze web traffic or notify you when you visit a particular site. We use cookies for various purposes, as described in our "How We Use Cookies" section. You can choose to accept or decline cookies through your web browser settings. Declining cookies may prevent you from fully enjoying the website and app.

6. Links to Other Websites:

Our website and app may contain links to other websites of interest. Once you leave our site using these links, please note that we do not have control over those websites, and they are not governed by this privacy statement. We advise you to review the privacy statement applicable to the linked website.

7. Controlling Your Personal Information:

You have the right to exercise any of the rights described in this section by sending an email to info@awakndland.com. We will ask you to verify your identity before taking further action on your request.

  • Rectification of Inaccurate or Incomplete Information
  • Data Access and Portability
  • Data Retention and Erasure
  • Withdrawing Consent and Restriction of Processing
  • Data Security
  • Lodging Complaints

We will not sell, distribute, or lease your personal information to third parties without your permission, unless required by law or for providing our services. You may choose to receive promotional information about third parties by indicating your preference. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@awakndland.com.

Terms Of Use

These Terms and Conditions ("Terms") govern your use of the website [www.awakndland.com] and the purchase of products from [Awakndland] ("we," "us," "our"). By accessing and using our website, you agree to be bound by these Terms. Please read these Terms carefully before using our services.

8. Privacy Policy:

Your use of our website and services is also governed by our Privacy Policy, which can be found here.

9. Product Information:

We make every effort to ensure that the information regarding our products, including descriptions, prices, and availability, is accurate. However, we do not warrant that product descriptions or other content on our website are free from errors or omissions.

10. Order Acceptance:

All orders placed on our website are subject to acceptance by us. We reserve the right to refuse or cancel any order, for any reason, at any time.

11. Pricing and Payment:

All prices are listed in [USD]. We accept payments through Credit/Debit cards, Paypal, Shopify Pay, Apple Pay, and Google Pay. By placing an order, you agree to pay the total amount specified in the order.

12. Shipping and Delivery:

Shipping and delivery information is outlined in our FAQ.

13. Returns and Exchanges:

Our returns and exchanges policy is outlined in our FAQ.

14. Intellectual Property:

All content on this website, including images, text, logos, and trademarks, is protected by intellectual property laws and is the property of [Awakndland].

15. Disclaimer of Liability:

We do not guarantee that our website will be error-free or uninterrupted. In no event shall we be liable for any damages arising from your use of our website or the purchase of our products.

16. Governing Law:

These Terms and Conditions are governed by and interpreted in accordance with the laws of [New York].

17. Changes to Terms:

We reserve the right to modify, amend, or update these Terms at any time. It is your responsibility to review these Terms regularly.

18. Contact Information:

If you have any questions or concerns about these Terms and Conditions, please contact us at info@awakndland.com.